13 Businesses. 13 Operations Transformed.
These are the actual companies we've worked with, in their own words — what was broken, what we built, and what changed. No anonymized case studies, no invented numbers. Just the real story behind every implementation.
Kimera 3D
“There came a point where we felt our own growth was starting to work against us. We had five marketplaces, a huge number of listings, and too much manual work. Updating prices and stock could take practically an entire day, we were losing track of follow-ups, and since we sell products that need a fair amount of guidance before people buy, we couldn't ramp up advertising much either — we knew we wouldn't be able to handle all the inquiries properly.”
GAC Store
“What I value most about working with InteliaSolve is that we started making much better use of the customers we'd already won. Before, a cancellation or an abandoned cart would often just end there. Now there's a whole follow-up process running behind the scenes without us having to stay on top of it.”
La Cabaña Carnicerías
“We had a pretty concrete problem: online sales had started growing faster than our operation could keep up with.”
UBICAR
“There were tasks we knew we had to do every month but that ate up an absurd amount of time, especially everything related to collections follow-up. It meant checking, reminding, writing again, and repeating the same process.”
Advancer
“In our case, we weren't just looking to sell more. We needed to be able to grow without every new client meaning more administrative work for the team.”
Best Oficinas
“For us, our sales team's time is very valuable. We didn't want our advisors spending a big part of the day filtering inquiries, coordinating schedules, or re-contacting people who weren't ready to move forward yet.”
Roboclean
“Before, something used to frustrate us a lot: we invested to generate opportunities, the opportunities came in, but we didn't always manage to follow up with them at the speed they needed. And once a lead goes cold, it's often already lost.”
Farmacias Mancini
“At first, our main concern was how to automate service at a pharmacy without losing the human judgment that has to exist for certain inquiries.”
Seven Blindajes
“What surprised us most was how much time we were spending on things that repeated in practically every single inquiry.”
BonMed
“In our industry, when someone asks about a coverage plan, they want a fairly quick response. The problem was that as lead volume grew, so did our response times and the load on the team.”
Ubinet
“Something pretty typical used to happen to us: we'd have good opportunities, but when the day filled up with meetings, clients, and operational work, some follow-up would get pushed to later. And commercially, that 'later' comes at a cost.”
Hikvision
“When you have a technical product, responding fast isn't enough. You also need to understand what the person is actually looking for, so you don't waste their time or load the advisor down with inquiries that are still very early-stage.”
Big Dipper
“We were pretty cautious about the idea of automating, because our products require a certain level of technical knowledge and we didn't want the first contact with a potential customer to feel generic.”
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